Translator Revolution jQuery Plugin


1How can I request support?

Support is provided only via e-mail. To contact us, please use the contact form in from our profile page:

Proper way:

  • Describe what’s happening, and what you expect to happen.
  • Send a link/URL where the problem can be seen.
  • If necessary, include a screenshot and/or steps on how to reproduce the issue.

Correct sample message:

I'm having an issue with the translator. On desktop it's displayed correctly, but when I access the site on a mobile device, it doesn't show up. Here's link where you can see it: And just in case you need it, this is my Item Purchase Code: f4b3ae24-d23f-42a3-80a6-41c37ced6961

Bad sample message:

I'm having an issue with the translator. It doesn't work on mobile devices.

Proper support requests will have priority: the last correct support request will be replied before any other incomplete message.

2I have left a few support requests, but I haven't had a reply. Why?

First, make sure your support request complies with the items listed above. We promise to reply within two business days. In reality, we reply much faster than that. So most likely the replies are already in your SPAM folder.

3What are the supported languages?

There are 103 languages supported:

Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Chichewa, Chinese Simplified, Chinese Traditional, Corsican, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Filipino, Finnish, French, Frisian, Galician, Georgian, German, Greek, Haitian Creole, Hausa, Hawaiian, Hebrew, Hindi, Hmong, Hungarian, Icelandic, Igbo, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kurdish, Kyrgyz, Lao, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Burmese, Nepali, Norwegian, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Sesotho, Sinhala, Slovak, Slovenian, Somali, Samoan, Scots Gaelic, Shona, Sindhi, Spanish, Sundanese, Swahili, Swedish, Tajik, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, Zulu.

4The translation script doesn't seem to be working and I don't know why, can you please help?

Of course. Notice the packaged zip file you downloaded from CodeCanyon contains a folder with samples of different settings and configurations. You should upload the whole samples folder to the very same site/server. If the samples don't work either and you double checked you're correctly placing the API key in the right file, please contact support as described above in the first FAQ and send the samples link.