Translator Revolution jQuery Plugin
Frequently asked questions
Support is provided only via e-mail. To contact us, please use the contact form in from our profile page:
- Describe what’s happening, and what you expect to happen.
- Send a link/URL where the problem can be seen.
- If necessary, include a screenshot and/or steps on how to reproduce the issue.
Correct sample message:
I'm having an issue with the translator. On desktop it's displayed correctly, but when I access the site on a mobile device, it doesn't show up. Here's link where you can see it: http://www.mysite.com/ And just in case you need it, this is my Item Purchase Code: f4b3ae24-d23f-42a3-80a6-41c37ced6961
Bad sample message:
I'm having an issue with the translator. It doesn't work on mobile devices.
Proper support requests will have priority: the last correct support request will be replied before any other incomplete message.
First, make sure your support request complies with the items listed above. We promise to reply within two business days. In reality, we reply much faster than that. So most likely the replies are already in your SPAM folder.
There are 103 languages supported:
Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Chichewa, Chinese Simplified, Chinese Traditional, Corsican, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Filipino, Finnish, French, Frisian, Galician, Georgian, German, Greek, Haitian Creole, Hausa, Hawaiian, Hebrew, Hindi, Hmong, Hungarian, Icelandic, Igbo, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kurdish, Kyrgyz, Lao, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Burmese, Nepali, Norwegian, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Sesotho, Sinhala, Slovak, Slovenian, Somali, Samoan, Scots Gaelic, Shona, Sindhi, Spanish, Sundanese, Swahili, Swedish, Tajik, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, Zulu.
Of course. Notice the packaged zip file you downloaded from CodeCanyon contains a folder with samples of different settings and configurations. You should upload the whole samples folder to the very same site/server. If the samples don't work either and you double checked you're correctly placing the API key in the right file, please contact support as described above in the first FAQ and send the samples link.